The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements. This Privacy Notice is available on the practice website at www.westdaledental.com, from reception and by email if you contact email@example.com.
You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.
The categories of data we process are:
We will never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.
The lawful basis for processing special category data such as patients’ and employees’ health data is:
The lawful basis of processing personal data such as name, address, email or phone number is:
The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention procedure available from the practice.
You have the following personal data rights:
Further details of these rights can be seen in our Information Governance Procedures or at the Information Commissioner’s website. Here are some practical examples of your rights:
We have carried out a Privacy Impact Assessment and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment) and Information Governance Procedures.
Comments, suggestions and complaints
Please contact the practice manager at the practice for a comment, suggestion or a complaint about your data processing by telephone 0115 9603 572, email firstname.lastname@example.org or by writing to us at the practice 406 Westdale Lane, Mapperley, Nottingham NG3 6DG. We take complaints very seriously.
If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.
Related practice procedures
You can also use these contact details to request copies of the following practice policies or procedures:
This document was created using an SEQ Legal template.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
We use session cookies and persistent cookies on this website.
We may send to you the following cookies:
__utma __utmb __utmc __utmz - these are third party cookies that are placed on your device to allow us use the Google analytics service. __utma is a persistent cookie. __utmb and __utmc are session cookies that last for a maximum of 30 minutes. __utmz is a persistent cookie that lasts for 6 months. These cookies are used to collect information about how visitors use our sites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information are available about these cookies here: http://www.google.co.uk/intl/en/analytics/privacyoverview.html.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
(1) to recognise your computer when you visit our website;
(2) to improve the website's usability;
(3) to analyse the use of our website;
(4) in the administration of this website.
When you use our website, you may also be sent third party cookies.
Our service providers may send you cookies. They may use the information they obtain from your use of their cookies.
Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector
(2) in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.
You can also delete cookies already stored on your computer:
(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
Obviously, doing this may have a negative impact on the usability of many websites.
If you have any questions about our cookies or this Cookies Policy, please use the website contact form.
policy courtesy of SEQ Legal